Accessibility
Built for every season of how you read.
Haelo is a clinical-grade hayfever companion. Real people manage real symptoms with the app — many also live with vision, motor or cognitive differences. We design and test against those needs from the start.
What we support
Shipped, tested, in your hands today.
- VoiceOver
- Every card, chart and button has a clear label. Symptom sliders are fully adjustable by VoiceOver swipe. The pollen ring and 5-day forecast strip announce themselves as one sentence each, not 30 fragments.
- Larger Text
- All text in the app respects iOS’s Larger Text slider — from the Quick Read articles to the personal risk score.
- Reduce Motion
- Pollen ring animation, loading spinners and transition animations all stop when iOS Reduce Motion is on.
- Reduce Transparency
- The Premium preview blur drops to a solid surface when iOS Reduce Transparency is on, so screen readers and low-vision users get clean contrast.
- Differentiate Without Color
- Forecast risk levels are shape-coded as well as colour-coded. Format chips (Read / DYK / Routine) use a glyph plus a label, never just a colour.
- Sufficient Touch Targets
- Every interactive element meets Apple’s 44pt minimum tap target — chips, buttons, dismiss controls, the lot.
- Transcripts
- Every article that can be listened to (TTS narration) has the same text on screen — the audio is the article body read aloud, not separate content. Premium.
What we don’t support yet
Honest about the gaps.
We’d rather tell you what we haven’t validated than imply support we can’t back up.
- Bold Text
- Our custom typography doesn’t yet honour the iOS Bold Text setting. On the v1.3.0 roadmap.
- Audio Descriptions and Captions for video
- We don’t ship video content yet. When we do (Watch shelf, v1.3.0+), every video will have captions and an audio description.
- Voice Control and Switch Control
- Should work via our VoiceOver labels but we haven’t formally validated. Email support@haelo.life if you rely on either — we’ll prioritise your use case.
Standards we work to
The frameworks behind the work.
- WCAG 2.2 AA colour contrast on all text. We ship dedicated AA-safe colour tokens —
haeloAmberText,haeloMeadowTextandhaeloCoralText— for text on light surfaces where the base brand colours would fall short. - Apple Human Interface Guidelines — the Accessibility section, taken as the floor not the ceiling.
- UK Equality Act 2010 — the reasonable adjustment standard for service providers.
Tell us what’s missing
We learn faster from real use than from audits.
If something doesn’t work for you, tell us — we’ll prioritise the fix.
support@haelo.lifeLast updated 2026-05-21